Terms of service

OVERVIEW

This website is operated by Shy Riot - Alternative Collective. Throughout the site, the terms “we”, “us” and “our” refer to Shy Riot - Alternative Collective.

By accessing this website or purchasing from us, you agree to be bound by these Terms of Service, together with any policies referenced on this website.

If you do not agree with these Terms of Service, you must not access or use this website.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell products and services to our customers.

SECTION 1 - ONLINE STORE TERMS

By using this website, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian.

You agree not to use our products, services, or website for any unlawful purpose or in violation of any applicable laws.

You must not transmit any viruses, malicious code, or harmful software through this website.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service, cancel orders, or restrict access to our website at our discretion.

We may modify, suspend, or discontinue any part of our website, products, or services at any time without notice.

SECTION 3 - PRODUCT INFORMATION

We make every effort to ensure product descriptions, photographs, specifications, and pricing are accurate.

Many products sold by Shy Riot - Alternative Collective are handmade, made to order, 3D printed, custom produced, or manufactured using specialised production methods.

Minor variations in colour, texture, finish, size, placement, filament appearance, or printed results may occur and do not constitute a fault.

Colours may vary between devices and screens and may differ slightly from the final product.

SECTION 4 - PRICING AND AVAILABILITY

All prices are listed in Australian Dollars (AUD) unless otherwise stated.

We reserve the right to modify pricing, discontinue products, correct errors, or update product information without prior notice.

Product availability may change without notice.

SECTION 5 - ORDERS

We reserve the right to refuse, limit, or cancel any order where necessary, including but not limited to pricing errors, suspected fraudulent activity, stock shortages, or incorrect customer information.

If an order is cancelled after payment has been received, an appropriate refund will be issued.

Customers are responsible for providing accurate billing and shipping information at checkout.

SECTION 6 - SHIPPING

Shipping timeframes provided on this website are estimates only and are not guaranteed delivery dates.

Customers are responsible for ensuring all shipping information provided is accurate.

Further shipping information can be found in our Shipping & Delivery Policy.

SECTION 7 - RETURNS AND REFUNDS

Returns, refunds, replacements, and exchanges are governed by our Returns & Refunds Policy and Australian Consumer Law.

Nothing within these Terms of Service excludes, restricts, or modifies any rights available under Australian Consumer Law.

SECTION 8 - THIRD-PARTY SERVICES

We may utilise third-party services including payment processors, shipping providers, analytics providers, and website applications.

Use of third-party services may be subject to the terms and policies of those providers.

SECTION 9 - INTELLECTUAL PROPERTY

All content appearing on this website, including logos, branding, artwork, designs, graphics, images, photographs, product descriptions, text, and other materials, remains the property of Shy Riot - Alternative Collective or its respective rights holders.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

SECTION 10 - PROHIBITED USES

You must not use this website:

• For any unlawful purpose

• To violate any applicable laws or regulations
• To infringe intellectual property rights
• To distribute malicious software or harmful code
• To interfere with the operation or security of the website
• To submit false or misleading information

We reserve the right to terminate access to our website or services for any breach of these Terms.

SECTION 11 - LIMITATION OF LIABILITY

To the maximum extent permitted by law, Shy Riot - Alternative Collective shall not be liable for any indirect, incidental, special, or consequential loss or damage arising from the use of our website, products, or services.

Nothing in these Terms excludes any rights or remedies available under Australian Consumer Law.

SECTION 12 - GOVERNING LAW

These Terms of Service are governed by the laws of New South Wales, Australia.

SECTION 13 - CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms of Service at any time.

Changes will take effect immediately upon being published on this website.

Continued use of this website constitutes acceptance of any updated Terms.

SECTION 14 - CONTACT INFORMATION

Questions regarding these Terms of Service may be directed to:

Shy Riot - Alternative Collective

Email: theshyriot@gmail.com

Website: www.shyriot.com.au